Who this is for
Quality, process and project people who need a shared method for improving how work gets done.

Suggested order

  1. Root Cause Analysis: Practical Tools for Lasting Problem Solving
  2. Fundamentals of Six Sigma and Lean Principles
  3. Participating Effectively in an Agile Workplace
  4. Essential Skills for Entry-Level Project Managers
  5. Advanced Project Management Lifecycle and Documentation Mastery

    Course Summary
    The lifecycle end to end, and the documentation that carries it. This course covers governance across phases, change control that does not become bureaucracy, and the records an audit or handover actually requires.

    Learning Objectives

    • Manage a project across the full lifecycle
    • Apply stage gates and governance checkpoints
    • Run formal change control
    • Produce documentation that survives handover and audit
    • Manage dependencies across multiple workstreams
    Level: Advanced
    Duration: 2
    Lessons: 11
    Language: English

      Course Summary
      For people running their first projects, often without the title. This course covers the fundamentals that keep a project honest — a scope people agree on, a plan that survives contact with reality, and status reporting that surfaces problems early.

      Learning Objectives

      • Define scope and capture it in writing
      • Build a realistic schedule with dependencies
      • Identify and track risks before they land
      • Run stakeholder communication and status reporting
      • Close a project and capture what was learned
      Level: Beginner
      Duration: 1
      Lessons: 5
      Language: English

        Course Summary
        Written for people working in an Agile environment rather than running one. This course covers what the ceremonies are for, what makes a useful stand-up contribution, and how to work with a backlog without needing a certification.

        Learning Objectives

        • Explain the purpose of each Agile ceremony
        • Contribute usefully to stand-ups and retrospectives
        • Write and refine a workable user story
        • Work with a backlog and sprint boundaries
        • Recognise common Agile anti-patterns
        Level: Beginner
        Duration: 1
        Lessons: 6
        Language: English

          Course Summary
          Most problem solving stops at the first plausible cause, which is why the same problems return. This course covers the tools that get past symptoms — 5 Whys, fishbone analysis and Pareto — and the discipline of verifying a cause before fixing it.

          Learning Objectives

          • Separate symptoms from causes
          • Apply 5 Whys without stopping too early
          • Build a fishbone diagram with a real team
          • Use Pareto analysis to prioritise
          • Verify a root cause before committing to a fix
          Level: Beginner
          Duration: 1
          Lessons: 6
          Language: English

            Course Summary
            Six Sigma reduces variation; Lean removes waste. This course covers both as one practical toolkit — how to see waste in a process you work in every day, measure what actually varies, and improve it without a six-month project.

            Learning Objectives

            • Describe the DMAIC cycle and when to use it
            • Identify the eight wastes in a real process
            • Map a value stream end to end
            • Read basic process variation data
            • Scope an improvement that can finish
            Level: Beginner
            Duration: 1
            Lessons: 5
            Language: English